Refund & Cancellation Policy
Last updated: 15 October 2026
We want you to be happy with what you learn. If a course isn't right for you, here's when you can get your money back.
Self-paced courses
Full refund if you ask within 7 days of purchase and have completed less than 25% of the course. After that, the course is yours to keep, but it can't be refunded.
Live batches
- Cancel before the batch starts: full refund.
- Cancel after the first session: no refund, but you can ask to move once to a later batch of the same course, if one is scheduled.
- If we cancel or postpone a batch and the new date doesn't suit you: full refund.
When refunds don't apply
- Once a certificate of completion has been issued for the course.
- If your account was suspended for breaking our Terms, for example by sharing or reselling access.
- Free courses, and the free portion of any discounted bundle.
How to ask for a refund
Email support@almashift.com from the email address on your account, with the course name and your payment ID or receipt. We'll confirm within 2 business days.
How and when you're paid back
- Approved refunds go back to your original payment method (card, UPI, net banking or wallet) through Razorpay.
- We start the refund within 2 business days of approving it. Your bank usually credits it within 5–7 business days; international cards can take longer.
- Your access to the refunded course ends when the refund is processed.
- For payments in a foreign currency, the amount you receive may differ slightly because of exchange rates and your bank's charges.
Duplicate or failed payments
If you were charged twice, or money left your account but the purchase didn't complete, email us with the payment details. Failed payments are usually reversed automatically by your bank within 5–7 business days; if not, we'll refund in full.
Questions
Email support@almashift.com, or see our Contact page.